Instructions

Volunteer Clearances
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To create a new account:

1. Go to https://www.compass.state.pa.us/cwis/public/home
2. Click on “Create Individual Account”.
3. Follow the prompts. a. SAVE YOUR KEYSTONE ID FOR FUTURE USE!
4. You Keystone ID and a temporary password will be sent to your email address.
5. Follow the log-in instructions in the password email message to change your password. a
6. Follow the steps listed below.

 

You will log in using your new Keystone ID and password.

To apply for the PA Child Abuse Clearance:

1. Go to https://www.compass.state.pa.us/cwis/public/home
2. Click “Individual Login” & “Access My Clearances”.
3. Use your saved Keystone ID & password to login.
4. Click on “Create Clearance Application” and click “Begin” at the bottom of the page.
   1. On the “Application Purpose” page, select “Volunteer Having Contact with Children…”
   2. In the volunteer category, select “OTHER” if nothing else fits.
5. Follow the prompts.
6. When completing the application, your eSignature should only include your first and last name (as it appears on the application request).
7. When asked, “Did the organization provide and payment code…” click NO.
8. Follow the prompts.
9. You will see a submission confirmation screen:
   1. You will receive an email confirming successful submission of your application with and eClearance ID from noreply@pa.gov.
   2. Within 14 days (or sometimes only a few hours), you will receive a results email from noreply@pa.gov.
   3. You may also login at any time to check the status of your clearance application.
10. To check the status of your clearance application submission:
    1. Return to the website https://www.compass.state.pa.us/cwis/public/home
    2. Click “Individual Login”.
    3. Click “Access My Clearances”.
    4. Enter your saved Keystone ID & password and click “Login”.
    5. A green box will appear “your application has been processed. To view the results, click here”.
    6. Click the link to view your clearances.